Konica Minolta Business Solutions U.S.A., Inc. JVNVU#95192472 Multiple vulnerabilities in KONICA MINOLTA MFPs and printing systems Acknowledgements We would like to express gratitude to Prof. Dr. Dominik Merli, Mr. Benjamin Kienle and the team of the Institute for innovative Safety and Security (HSA_innos, hsainnos.de ) at Augsburg University of Applied Sciences for finding and reporting . All 4 colors were identical with the symptom. It notes that the Konica Minolta offering is "comprehensive, spanning digital print, IoT, artificial intelligence and augmented reality solutions". Effective information management is critical to helping your organisation put your data to work. of Letter, Legal, Government Legal, Executive, A4, A5, and B5 (JIS). Problem is only with Silk, any other coated material works fine with right paper selection. This will help with the color accuracy and image quality. 2011- Our holistic Digital Workplace solutions make data more secure and compliant, information better accessible, work more productive and infrastructure simpler to manage: As a printing company you face a rapidly changing market with all the challenges of offering new services while lowering your costs and digital printing. We offer a number of White Papers dealing with a wide range of topics, such as Web to Print, Variable Data Printing, Workflow Automation, Inline Finishing and Book Publishing. Printed in jet black or all over in color. Production Print Solutions. 3. The EFI Pro 16h LED UV Wide Format Printer can grow your business by making wide format full-color printing more flexible, simple and versatile in applications. Konica Minolta, Inc. 4)/PAPER SIZE and PAPER TYPE in the configuration menu, and, Media Misfeed Messages and Clearing Procedures, Clearing a Media Misfeed at the Fuser Unit, Solving Problems with Media Misfeeds 169, Solving Problems with Printing Quality176, Our Concern for Environmental Protection 223. Guarantee colour print quality, from the first page to the last, with our easy-to-use colour management tools. Tech went onsite and tested the machine to confirm the issue. Paper is not correctly loaded into the paper tray. 2. Poor Print Quality Issues It was showing black repeating marks on the page He checked the Black drum and found the exact mark on the drum surface He cleaned it and tested. As an organisation with a strong culture of innovation that is constantly evolving, Konica Minolta has always been dedicated to developing new technologies and creative ideas that provide real change for millions of people. Konica Minolta is pursuing the development of quiet products that do not disturb the office environment by measuring and analyzing various sounds that are generated by MFPs and printers. It is striving to improve its ability to resolve market quality problems that are related to the safety of products and services and is working to avoid serious accidents and reduce quality problems. | Source: Konica Minolta has obtained ISO/IEC 17025* accreditation for testing product noise levels. Services are different from manufactured products as they lack physical form, their quality cannot be checked in advance, and they highlight the importance of process in addition to results. After devising a method, the company could predict the noise level of planned products, thereby facilitating the development of quieter office products for more pleasant work environments. Konica Minolta was recently named a Leader in the IDC MarketScape: Worldwide Print in the Distributed Workforce 2022 Vendor Assessment (doc #US48596221, January 2022). A step-by-step Implementation Guide written by an independent industry specialist will enable you to put the new business opportunity into practice in your company. When a quality problem with a potentially serious risk arises, a Quality Problem Countermeasure Conference is convened based on the Market Quality Management Rules in order to promptly deal with the issue and ensure thorough information disclosure. Hi, One issue with our 12000 is that the color doesn't stick properly to the edges with Silk 170 g/m2 or heavier. If test printing fails, resolve any problems that may be occurring in the machine or with the printer driver. If the Toner Cartridge is damaged, replace it. Some machines like copiers, printers and many other office machines cost more to do repair than to buy a new one. While incorporating automation technology that boosts quality and productivity, these systems only occupy the same footprint as their predecessors. When printing on thick paper, envelope, label sheet, postcard, glossy paper, single side only paper, special paper, or letterhead, specify the paper type using the printer driver. Industry: Energy and Utilities Industry. Contact us to find out more, discover more about colour management tools. You can search within the user's guide. With this menu, interface settings can be specified. The line you see is a symptom of over yield drums. Our experienced, knowledgeable specialist staff will answer any questions you may have, and show you how to operate your product. Cannot Print. Konica Minolta offers a range of solutions to help you work smarter, reduce costs, increase efficiency and improve sustainability. He cleaned it and tested. Facing the challenge to monitor the printing part, the technological platform implemented by Konica Minolta, now allows to know in real time all the costs associated with printing services. Thanks for the extra effort! Toner is running out in the Toner Cartridge. You just found it. We hope that the steps made by our technician could help you fix this problem on your machine. The paper setting of the printer driver does not match the paper that is actually loaded on this machine. Here are the troubleshooting steps that our tech did on the Konica Minolta C3100 Printer. By taking complexity out of workplace processes we help people get work done, simply and easily. What Is the Guaranteed Imageable (Printable) Area? Since machine is too old and it is hard to find parts for it. Considering we installed the system immediately prior to our busiest season, the performance of the KM-1 and the support of the Konica-Minolta team exceeded expectations and we see many opportunities to continue to provide additional solutions to our customers. Please provide a valid Australian postcode. A continuous investment in emerging technologies enables JIG to grow year over year by continually exceeding customers expectations. Konica Minoltahas been recognized as the#1 Brand for Customer Loyaltyin the MFP Office Copier Market by Brand Keys for 11 consecutive years, and is proud to be ranked on theForbes 2017 America's Best Employers list. We're ready to listen, so contact us today. Committed to quality, growth and progress. Print: Directly prints out from machine. MFPs and printers used in offices must be designed so that misusage and break-downs do not cause electric shocks, smoking, or injuries to users. Central Kansas Posts 838 Rep Power 59 C224e Print Quality Issues (Problem & Solution) A co-worker (larweedad on here) had a call on a C224e with light prints on the side of the page nearest the rear of the machine. You can see the START button Green light up, then press the Start button to print out the adjustment test pattern. As part of its global strategy to lead business innovation management, Konica Minolta established Business Innovation Centres (BICs), in 5 major regions around the world with a mission to gain a deeper understanding of its customers needs therefore generating new value and a positive impact on society. Problems of Print Quality. Past quality problems are thoroughly analyzed, the causes are identified, and measures to deal with the problems are investigated. Remove paper from the paper tray, then check it for static electricity. Our holistic Digital Workplace solutions make data more secure and compliant, information better accessible, work more productive and infrastructure simpler to manage: As a printing company you face a rapidly changing market with all the challenges of offering new services while lowering your costs and digital printing. Want to ensure a successful implementation while avoiding pitfalls which can lead to disappointments?