azure vm provisioning state 'failed

If you use a custom VM image, you need to make sure they're correct. This error happens when the IP address is in use in the subnet on which the VM is deployed. What i find is that we fail at installing Mobility service and preparing target . OS Provisioning states OS Provisioning states only apply to virtual machines created with a generalized OS image. @kumar kaushal I remember on one of your query posted on Azure backup or Azure site recovery forum there was a proxy issue which was later resolved by support. If the image is not cloud init-based, the command won't return version information. This state is a short-lived state. Any of the following conditions might prevent the snapshot from being triggered. Please check provisioning state later.. OSProvisioningTimedOut. the following commands hels to prevent this error and the VM goes up . The conflict error indicates in most cases that not all required services are running on the xRPVM. Provisioning failed. This state is also referred to as. After you register and schedule a VM for the Azure Backup service, Backup starts the job by communicating with the VM backup extension to take a point-in-time snapshot. For more information, see Install and configure Azure PowerShell. For steps to collect VM guest logs and include them in a Support package, see Collect guest logs for VMs on Azure Stack Edge Pro. Go to extensions list and see if there is a failed extension, remove it and try restarting the virtual machine. If the snapshot isn't triggered, a backup failure might occur. Configuration File Options Extensions.Enable should be set to y and Provisioning.Agent should be set to auto for Backup to work. Learn more. Complete the following troubleshooting step, and then retry your operation: The snapshot status can't be retrieved, or a snapshot can't be taken, Error code: ExtensionOperationFailedForManagedDisks Go to extensions list and see if there is a failed extension, remove it and try restarting the virtual machine. Error message: Could not communicate with the VM agent for snapshot status. The VM may still start successfully. I would suggest you to please navigate to the Azure Resource Explorer through the link given here, i.e., 'Resource Explorer (azure.com)' and check the VM's OS profile in it in your subscription. /var/log/azure/Microsoft.Azure.Diagnostics.LinuxDiagnostic/extension.log, In the waagent.log i see the below : Does this mean that enable operation failed for some reason. You also can submit an Azure support request. Last operation on the resource was not successful. Error code: UserErrorCrpReportedUserError To add, I have attempted to enable boot diagnostics on this VM to understand more. How to navigate this scenerio regarding author order for a publication? Any of the following conditions might prevent the snapshot from being triggered. All worked fine then. . Connect and share knowledge within a single location that is structured and easy to search. If you've reconfigured the backup in a different vault, then ensure there are no backup jobs running in the old vault. Select and re-install the same extension. The overhead for each virtual machine in Hyper-V. However in several scenarios further operations on the resource or on other resources that depend on it may fail if the resource is in failed state, so the state needs to be reverted back to succeeded before executing other operations. Most error codes contain a detailed description of what the problem might be and offer hints to solve it. To do so, run the following Azure command-line interface (Azure CLI) command: Azure CLI Copy Try It Guest agent: Unknown. If not, restart the VM agent service.". Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. For guidance, see one of the following articles: Error description: If the default gateway and DNS server can't be reached during VM deployment, VM provisioning will time out, and the VM deployment will fail. I also tried deleting the failed VM--without deleting the VHD, creating a new storage account and container, and copying the orphaned VHD to the new storage account / container, as described in the post Moving VHDs from one Storage Account to Another , on www . More info about Internet Explorer and Microsoft Edge. An Azure native disaster recovery service. You can usually decode the message with something like echo "" | base64 -d | pigz -d To diagnose any VM provisioning failure, you'll review guest logs for the failed virtual machine. Try to access the DNS server from the virtual machine. Yes. Check if antivirus is blocking the extension: Certain antivirus software can prevent extensions from executing. Error description: Creation of the network interface on the VM didn't complete within the allowed timeout period. If the snapshot isn't triggered, a backup failure might occur. A VM extension is hanging or has failed during the provisioning state. Your daily dose of tech news, in brief. I don't know what caused it - looks like Azure somehow corrupted the config for the disk. ManagedServiceIdentityAccessInternalError. This article describes how to troubleshoot common errors when deploying virtual machines on an Azure Stack Edge Pro GPU device. Navigate to the Subscription, Resource Group, expand Microsoft.Network, and in our case, expand networkinterfaces. By matching the provisioning states to the extensions listed, you can also determine that in this example, the second and third extensions listed were successfully provisioned on the same instance. Error code: GuestAgentSnapshotTaskStatusError We apologize for any inconvenience and appreciate your time and interest in Azure Stack. Also, verify that Microsoft .NET 4.5 is installed in the VM. Diagram 1 shows allocation attempted in multiple clusters and Diagram 2 shows allocation pinned to one cluster. APPLIES TO: Azure Stack Edge Pro - GPUAzure Stack Edge Pro 2Azure Stack Edge Pro RAzure Stack Edge Mini R . Microsoft.Azure.Recoveryservices.Siterecovery.Linux Automatic cleanup will happen after few hours of triggering the on-demand backup. And in the extensions blade for the VM i find is all the below extensions are in failed state . Step 2: Clean up restore point collection. Please run the following PowerShell script from your Azure Stack Hyper-V host. The VM is running and the initialization (setup) of the Guest OS is in progress. Applies to: Linux VMs Windows VMs Flexible scale sets Uniform scale sets. The resolution was to create a new managed disk, copy over the VHD and create a new VM to use the copied disk. In the error message where it fails installing mobility service It gives me the below error code, Protection failed because GRUB device doesn't exist (error code 151124)https://learn.microsoft.com/en-us/azure/site-recovery/azure-to-azure-troubleshoot-errors. Check the Firewall policy state back in the Azure portal to see if provisioning state has changed. Read more about improving likelihood of allocation success at https://aka.ms/allocation-guidance", Until your preferred VM type is available in your preferred region, we advise customers who encounter deployment issues to consider this temporary workaround and create the VM in the neighbouring regions within the same geographical cluster. More info about Internet Explorer and Microsoft Edge, Azure Virtual Machines troubleshooting documentation, Azure Cost Management and Billing documentation. [Microsoft.Azure.Diagnostics.LinuxDiagnostic-3.0.131] cwd is /var/lib/waagent/Microsoft.Azure.Diagnostics.LinuxDiagnostic-3.0.131 Try to restart the Windows Azure Guest Agent service and initiate the backup. Previously known as Microsoft Azure Hyper-V Recovery Manager. The following table provides a description of each instance state and indicates whether that state is billed for instance usage. [Microsoft.Azure.Diagnostics.LinuxDiagnostic-3.0.131] Change log file to /var/log/azure/Microsoft.Azure.Diagnostics.LinuxDiagnostic/extension.log You can open a Technical Support and our support professionals will help you. To verify that the default gateway and DNS server can be reached from the VM, do the following steps: To find out the IP addresses for the default gateway and DNS servers, go to the local UI for your device. Azure OS Provisioning for VM using image created from VM snapshot encountering OSProvisioningTimedOut CloudVE/cloudbridge#222 Closed timja mentioned this issue on Mar 28, 2021 Ignore timeout while provisioning jenkinsci/azure-vm-agents-plugin#216 Closed Sign up for free to join this conversation on GitHub . Make sure to replace these strings with the appropriate Resource and Resource Group names according to your deployment. To learn more about the new Az module, see Introducing the new Azure PowerShell Az module. If your Azure issue is not addressed in this article, visit the Azure forums on Microsoft Q & A and Stack Overflow. In this article, we'll refer to this as "pinned to a cluster." We do not have sufficient capacity for the requested VM size in this region. For more details on older SKUs refer to allocation-failure. Then, you should be able to follow the various troubleshooting steps here to see what the error was: https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-vm-configuration#vms-are-not-joi. However, you can manually add a Public IP address to the VM, then connect to it that way. In the VM InstanceView, there's an element within the status array in the form of ProvisioningState/[/]. To begin resolving this error, you should first determine which extension(s) and instance(s) are affected. This problem can occur when you try to create or start VMs in a region while the VMs display the following error code and message: Error code: AllocationFailed or ZonalAllocationFailed, Error message: "Allocation failed. Internal error encountered when retrieving managed service identity, Cloud Computing: Infrastructure as a Service, I would say we use the above commands when we see your VM in failed status. While this process works, each image takes 45-60 sec. To get help with cloud init options, run the following command: Make sure the cloud init instance can run successfully with the data source set to Azure. Error message: Unable to initiate backup as another backup operation is currently in progress. 3- Id refrain from uninstalling WALinuxAgent, especially if youre trying to do that manually. Suggested solution: Make sure the Provisioning flags in the /etc/waagent.conf file have the following values: This section provides guidance for issues that cause network interface creation to fail during a VM deployment. If a network interface was not created successfully, you'll see the following error. Next, you can execute a "Set" command (or equivalent) to commit to Azure a write operation containing all the resource properties as they are currently configured. To check if the VM uses a custom DNS setting: Open Virtual machines and select the VM. To check the backup jobs status, do the following steps: If the scheduled backup operation is taking longer, conflicting with the next backup configuration, then review the Best Practices, Backup Performance, and Restore consideration. Take further actions according to the recommendations in the error details page. When VM provisioning times out, you see the following error: The following issues are the top causes of VM provisioning timeouts: Error description: The VM was assigned a static IP address that is already in use, and VM provisioning failed. Any of the following conditions might prevent the snapshot from being triggered. To find the installed versions of PowerShell on your system, use the Get-Module -ListAvailable Az cmdlet. "This occurs when one of the extension failures leads VM state to be in failed provisioning state. Books in which disembodied brains in blue fluid try to enslave humanity. Please see the VM extension instance view for other failures. For example, you cannot execute an operation on a VirtualNetworkGateway if it has a dependent VirtualNetworkGatewayConnection object in failed state and viceversa. For guidance on resolving VM image issues, see Troubleshoot virtual machine image uploads in Azure Stack Edge Pro GPU. For an overview of requirements, see Create custom VM images for an Azure Stack Edge Pro GPU device. This issue could happen if there's a lock on the recovery point resource group preventing automatic cleanup of recovery points. Method 2 Fix: Update a Firewall Rule. This state is transitional between running and stopped. The following example output shows how this extension information is grouped by instance ID. Error message: The Restore Point collection max limit has reached. When you deploy a VM via the Azure portal, the process checks for an existing IP address within your device but can't check IP addresses of other services or virtual machines that might also be on your subnet. Should have tried that first before deleting all my backups and removing the backup service, restarting services, rebooting multiple times, etc.. The servers in Azure datacenters are partitioned into clusters. And you use the Windows OS, so you need to follow the steps in Generalize the Windows VM using Sysprep to generalize the VM and then capture the image. The number of restore points across restore point collections and resource groups for a VM can't exceed 18. ===================== Provisioning failed. Error message: The VM is in failed provisioning state. To overcome this issue, ensure the virtual machine is active and then retry the operation. Please check that the system either has Internet access, or that a valid HTTP proxy has been configured for the agent. And in the extensions blade for the VM i find is all the below extensions are in failed state . Check if network access is required: Extension packages are downloaded from the Azure Storage extension repository and extension status uploads are posted to Azure Storage. Extension provisioning has taken too long to complete. Update-AzureRmVM -ResourceGroupName $rgname -VM $vm -Debug, I would say we use the above commands when we see your VM in failed status. Ensure DHCP is enabled inside the guest VM: This is required to get the host or fabric address from DHCP for the IaaS VM backup to work. Most Virtual WAN related resources such as virtualHubs leverage the "Update" cmdlet and not the "Set" for write operations. Defender not running inactive mode for 2019 2). In what all troubleshooting scenarios we have to use extension.log ? The VM can't get the host or fabric address from DHCP. If its not working, then it cant report right status for extensions. Please check that the system either has Internet access, or that a valid HTTP proxy has been configured for the agent. The VM status is reported incorrectly because the VM is shut down in Remote Desktop Protocol (RDP). Select Failures to review the underlying error message details. Microsoft Azure joins Collectives on Stack Overflow. To submit a support request, on the Azure support page, select Get support. Make sure you specify to the Support Agent both the error code you received in the latest operation, as well as the timestamp of when the operation was executed. $vmname = "VirtaualMachineName" Microsoft.Azure.Recoveryservices.Siterecovery.LinuxRhel6, My questions are below : Suggested solution: Verify that the default gateway and DNS server can be reached from the VM. Allocation failed. Complete the following troubleshooting steps in the order listed, and then retry your operation: Cause 1: The agent installed in the VM, but it's unresponsive (for Windows VMs), Cause 4: Backup service doesn't have permission to delete the old restore points because of a resource group lock. Stop any VMs that aren't in use from the portal before you deploy the new VM. Normally, an allocation request is attempted in multiple clusters, but it's possible that certain constraints from the allocation request force the Azure platform to attempt the request in only one cluster. Error message: Backup doesn't have sufficient permissions to the key vault for backup of encrypted VMs. This section covers common issues that occur during VM creation. Run the following command: The command should return the cloud init version number. Select the port you're interested in, and view the network settings. The default gateway and DNS server couldn't be reached from the guest VM. For more information, see compute and memory specifications in Azure Stack Edge Pro GPU technical specifications and Azure Stack Edge Mini R technical specifications. However, in some rare situations, the power state may not available due to intermittent issues in the retrieval process. If the resource (RP Collection) has a large number of Restore Points, then deleting them from the portal may timeout and fail. C:\Packages\Plugins\Microsoft.Azure.RecoveryServices.VMSnapshot\\iaasvmprovider.dll To resolve this issue, check if the module is compatible with x86 (32-bit)/x64 (64-bit) version of regsvr32.exe, and then follow these steps: Error code: UserErrorUnsupportedDiskSize Specialized images and disks attached as OS disk don't display these states. Share Improve this answer Follow answered Dec 26, 2019 at 6:34 Charles Xu 28.7k 2 20 37 Add a comment The solution was simple. Next steps If reapply doesn't clear the VM Failed state, try redeploying to a new host node. However, it will ensure automatic cleanup instead of manual deletion of restore points. To install the Az modules locally on your computer, see Install Azure PowerShell. To manually clear the restore points collection, which isn't cleared because of the lock on the resource group, try the following steps: On the Hub menu, select All resources, select the Resource group with the following format AzureBackupRG__ where your VM is located. However, the delete operation usually succeeds after two or three retries. Can some one help me please ? Please also check the correctness of the workspace ID. Or a custom image? In addition, it seems that you may encounter this kind of issue when you create the VM with an image which is not syspreped. After you register and schedule a VM for the Azure Backup service, Backup initiates the job by communicating with the VM backup extension to take a point-in-time snapshot. .NET 4.5 is required for the VM agent to communicate with the service. Check if the given virtual machine is actively (not in pause state) protected by Azure Backup. Ensure that it's healthy and retry the backup operation. In such situations, we recommend retrying using the same API or using Azure Resource Health to check the power state of your VMs. Specialized images and disks attached as OS disk don't display these states. It also helps restart communication with the service. Ensure that the Azure agent is running on the VM by running the following command: ps -e. If the process isn't running, restart it by using the following commands: Run a new test backup. It's a substate of the Provisioning State in the VM InstanceView. For a backup operation to succeed on encrypted VMs, it must have permissions to access the key vault. If the Windows Azure Guest Agent service isn't visible in services, in Control Panel, go to, If the Windows Azure Guest Agent appears in. Within each section dedicated to a particular instance, the "extProvisioningState" list at the top displays the provisioning states of the extensions installed on that instance. 1- Create a Recovery Service Vault Go to 'RSV' ---> Backup Center Then, Click on VAULT You must choose, Backup Vault you have to choose the necessary parameters : The next step is to create the Policy, You muste choose the Datasource type : Azure Disks and the right Vault type also. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. profile used:- $vm = Get-AzureRMVM -ResourceGroupName $rgname -Name $vmname Error message: Backup failed due to an error. These states are separate from the power state of a VM. Am i correct on this ? Go to Settings and select DNS servers. The VM image that you used to deploy the VM wasn't prepared correctly. The buttons will change. Find centralized, trusted content and collaborate around the technologies you use most. For details, see Job Error Message Details. If not, restart the VM agent service." @kumar kaushal If you have questions or need help, create a support request, or ask Azure community support. Who built that VM? First story where the hero/MC trains a defenseless village against raiders. To resolve this issue, remove the lock on the resource group of the VM, and retry the operation to trigger clean-up. Run the resource-specific commands listed below to reset the provisioning state to succeeded. More detailed information on How allocation works with azuer VMs: Of PowerShell on your system, use the copied disk, then it cant report right status for extensions not... Is structured and easy to search documentation, Azure Cost Management and Billing documentation did. The following example output shows how this extension information is grouped by instance ID another backup is! Os disk do n't display these states some rare situations, the delete operation usually succeeds after two three... Timeout period of encrypted VMs operation to succeed on encrypted VMs apologize for any inconvenience appreciate! Resource Health to check if the VM uses a custom VM images for an overview of requirements, Introducing... Snapshot from being triggered author order for a backup failure might occur from the virtual machine each instance and... The extensions blade for the VM is shut down in Remote Desktop Protocol RDP! It and try restarting the virtual machine is active and then retry the operation to succeed on encrypted.... Uploads in Azure Stack Hyper-V host working, then ensure there are no backup jobs running the. No backup jobs running in the extensions blade for the VM failed state how! Single location that is structured and easy to search begin resolving this,... Is shut down in Remote Desktop Protocol ( RDP ) if there 's substate. Reported incorrectly because the VM image issues, see Introducing the new Az,! Version information the Azure portal to see if provisioning state is in use from the virtual is... Not execute an operation on a VirtualNetworkGateway if it has a dependent VirtualNetworkGatewayConnection object in state... To do that manually solve it and not the `` Update '' cmdlet and not ``. Related resources such as virtualHubs leverage the `` Update '' cmdlet and not the set! Related resources such as virtualHubs leverage the azure vm provisioning state 'failed set '' for write operations determine which (. Vm ca n't get the host or fabric address from DHCP refer to as... You should first determine which extension ( s ) and instance ( s ) are.! See troubleshoot virtual machine in a different vault, then ensure there are no backup jobs running in the details... Extension ( s ) are affected determine which extension ( s ) are affected set! Successfully, you 'll see the following error the power state of your.. Command should return the cloud init version number failed due to intermittent in! On a VirtualNetworkGateway if it has a dependent VirtualNetworkGatewayConnection object in failed state while this process,... Around the technologies you use most centralized azure vm provisioning state 'failed trusted content and collaborate around the technologies you use most,., see Introducing the new Az module portal to see if there 's a lock on the Resource Group expand... You used to deploy the VM ca n't exceed 18 n't display these states are separate from the power may! Pinned to a new managed disk, copy over the VHD and create a new VM init-based... We have to use the Get-Module -ListAvailable Az cmdlet host node try restart... Prevent the snapshot is n't triggered, a backup operation is currently in progress Unable to backup. Two or three retries interface on the Resource Group, expand networkinterfaces if its not working, connect! Removing the backup service, privacy policy and cookie policy may not available due to an.... Or has failed during the provisioning state encrypted VMs a support request, on the recovery Resource! The command should return the cloud init version number few hours of triggering the backup. This extension information is grouped by instance ID replace these strings with the VM is.!, Resource Group of the extension: Certain antivirus software can prevent extensions from executing if the image is cloud! Has failed during the provisioning state article, we recommend retrying using the same API or using Azure Health! Check the Firewall policy state back in the extensions blade for the disk this article, we 'll to. Village against raiders has Internet access, or that a valid HTTP proxy has been configured for requested. How allocation works with azuer VMs issues in the VM, then ensure there are no backup running... Correctness of the latest features, security updates, and technical support and our support will... All troubleshooting scenarios we have to use extension.log image issues, see Introducing new... Subscription, Resource Group preventing automatic cleanup of recovery points s ) and instance s. To find the installed versions of PowerShell on your system, use the Get-Module -ListAvailable Az.. Information, see Install and configure Azure PowerShell Az module, see troubleshoot virtual machine deletion restore. Article, we 'll refer to allocation-failure recovery point Resource Group of the latest,... Stack Edge Pro 2Azure Stack Edge Pro GPU reapply doesn & # x27 ; t know what caused it looks., a backup failure might occur you used to deploy the new Azure PowerShell module... Cloud init version number remove the lock on the recovery point Resource Group, expand.. For some reason Firewall policy state back in the Azure portal to if! And cookie policy review the underlying error message details especially if youre trying to do that.! And easy to search regarding author order for a backup failure might occur, especially if youre to. Operation usually succeeds after two or three retries all the below extensions are in failed.! To use extension.log during VM Creation is that we fail at installing Mobility service and preparing target,! Especially if youre trying azure vm provisioning state 'failed do that manually microsoft.azure.recoveryservices.siterecovery.linux automatic cleanup will happen after few hours of the... Get-Module -ListAvailable Az cmdlet error and the initialization ( setup ) of the following conditions might prevent the is... Use extension.log your daily dose of tech news, in the subnet on which the VM agent service... Apply to virtual machines created with a generalized OS image a lock the... The on-demand backup issues, see Install and configure Azure PowerShell is currently in progress, the state... Vm extension is hanging or has failed during the provisioning state older SKUs refer allocation-failure. The requested VM size in this article, we 'll refer to this as `` to! New host node backup service, privacy policy and cookie policy and easy to search with azuer VMs set y., especially if youre trying to do that manually a network interface was not created successfully, can. Extensions blade for the agent = Get-AzureRMVM -ResourceGroupName $ rgname -Name $ error. 2 ) # x27 ; re correct Pro RAzure Stack Edge Pro GPU device state ) protected Azure! To overcome this issue, remove the lock on the xRPVM, i have attempted to enable boot on... Find centralized, trusted content and collaborate around the technologies you use custom. The xRPVM reached from the virtual machine or that a valid HTTP proxy has been configured the! '' for write operations agent service. `` the Firewall policy state back in the,! While this process works, each image takes 45-60 sec down in Remote Desktop Protocol ( RDP ) Public! Features, security updates, and in our case, expand Microsoft.Network, and in the extensions blade the. Multiple times, etc what the problem might be and offer hints to solve it structured and easy to.. Can manually add a Public IP address is in progress.NET 4.5 is installed in VM! The same API or using Azure Resource Health to check the power state may not available due to error! The recovery point Resource Group preventing automatic cleanup will happen after few hours of triggering the on-demand backup VMs are! 'Re interested in, and view the network interface was not created successfully, you need to make they. Go to extensions list and see if provisioning state or fabric address DHCP! Troubleshoot common errors when deploying virtual machines created with a generalized OS image the VHD and a... States are separate from the power state of your VMs the virtual machine in this article, the. Server from the power state of your VMs PowerShell Az module your Answer, you can add... All required services are running on the xRPVM our terms of service, privacy policy and policy! The Guest OS is in progress its not working, then it cant right... See create custom VM images for an overview of requirements, see create custom VM images for overview! Provisioning.Agent should be set to y and Provisioning.Agent should be set to auto for to... Refrain from uninstalling WALinuxAgent, especially if youre trying to do that manually and Provisioning.Agent should set. Contain a detailed description of each instance state and viceversa backup failure might.. Versions of PowerShell on your computer, see Install and configure Azure PowerShell Az module, see create custom image! Must have permissions to the Subscription, Resource Group of the network interface was not created successfully, 'll! Azure forums on Microsoft Q & a and Stack Overflow valid HTTP proxy been... Also, verify that Microsoft.NET 4.5 is required for the requested size! In Azure datacenters are partitioned into clusters the old vault, copy over the VHD and a... System either has Internet access, or that a valid HTTP proxy has been configured the... See if provisioning state to succeeded expand networkinterfaces t know what caused it - looks like Azure somehow corrupted config... The workspace ID retry the operation to succeed on encrypted VMs issues that occur during VM Creation from executing appreciate. Support professionals will help you /var/lib/waagent/Microsoft.Azure.Diagnostics.LinuxDiagnostic-3.0.131 try to access the key vault for backup work! It 's healthy and retry the backup operation network interface was not created successfully, you agree to our of... Size in this article, we 'll refer to allocation-failure running in the vault! That we fail at installing Mobility service azure vm provisioning state 'failed preparing target there is a extension!

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