Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. It's fed the Drain Pump, until "empty tank" Pressostat's condition. While waiting for the door to open all the icons remain lit and the word WAIT DOOR appears. Before concluding that you need to replace the lock, unplug your washing machine for about 10 minutes and then plug it back in. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Everything worked out! One of the common mistakes that occur when using the Electrolux washing machine is the error E20. Inspect the wiring to the drain pump for any damages so you can replace them. Release the clips holding the control board to the control panel and pull the board off the panel. Children's socks, wound on a heating element, sabotaged the process. The automatic testing mode is carried out according to a specific algorithm. Phoned bank holiday Monday, fixed the next day. However, they dont necessarily highlight where the problem lies and how to fix it. Having issues with your appliance? Even the highest quality and most reliable household appliances fail and wear out. If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. Sometimes, it helps to reset the washing machine. Customer: I can't open the door. Thankfully, a . An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. When the wash or rinse cycle ends, the machine tries to drain out used water. ComfortLift - Worlds first liftable basket. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. 4. Once youve removed the screws, slide the panel back and lift it off your washing machine. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. It signifies that water is not filling the tank and a wash cycle cant start without water hence the error code. If necessary, it must be freed from water. Step 3. This error could happen because of blocks or obstructions that are preventing the used water from moving out. Check it using a multimeter. There is a 5 second interval between flashes, so you have to be patient. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. These error code explanations can help you diagnose a problem with your Candy Washing Machine. Test it for continuity by using a multimeter. 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This is a rather painstaking and serious work, for which even masters are reluctant to undertake. Book one of our fully trained technicians to get fast, professional service. 4 - Excessive volume of liquid in the tank. 41 Posts. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. They will light up at the same time. An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. Push and hold the FIRST Option Button with LED top right. Step 7. After 16 seconds, the drain pump starts working. E08 (or E17). Check if laundry or foreign bodies are blocking the motor/drum rotation. Turn on the washing machine and wash cycle. 18. If you do need an engineer to visit your home, help is at hand. The heater element is mounted a the base of your washers tub. 0 - Incorrect operation of the unit control module. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. How did he get there? Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). Step 5. Editor, Marcus Herbert. The encoding and its meaning in this case corresponds to the following description. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Turn the Program's Selector Knob 2 steps in clockwise sense. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. E07. Before starting work, you need to prepare the technique by following these steps. E20 code is a drain problem, often either a clogged filter or a kinked pipe. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). The wizard did not have to be called. Leaving your damp clothes in the machine will cause your laundry . Arrange a visit from a Candy engineer. Most likely a toothpick or bone from a bra. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). It is also necessary to check the pump with a multimeter. Candy Go, Smart, CO And COS Washing Machine Fault Codes. Slide the new heater into the housing under the tub and apply the bolt to secure it. The Care+ Protect range includes descaling powders along with magnetic descalers for both washing machines and dishwashers. PROG. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. Verify that the inductor coupled to the three-phase motor does not have leakage from earth. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? Make sure the water inlet valve Filter screen is clean. Explore Extractor Hobs with built-in Induction. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). Having issues with your appliance? There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. Turn off the washing machine. Check the entire control board for faults. Replace it if you notice any faults on it. It should be pointed out that the activation of the Test Cycle Mode has a very short duration, approximately 90 seconds, for that reason you need to pay attention to each stage. Metal parts were found in the pump and filter. Attention! Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. Problems with a washing machine control module. ff rq jl qz ji ct eb. The liquid is taken through the container for household chemicals used in the pre-wash. 12.13 - The integrity of the connections between the data transfer modules is violated. Use a pair of pliers to press the clamps on the hoses and slide them out of place. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are many reasons why this or that problem appears on the screen of washing machines. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. How to clean a clogged drain in a washing machine? Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. The most likely solution is replacing the control board and youll need the help of a technician or trained professionals. We accept all major credit and debit cards. Explore Hob2Hood - The hands free hood system. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). Step 6. This website uses cookies to improve your experience. Thanks you! Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. Register your products and find user manuals, warranties and service bookings in one place. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. 10% discount for all online orders. After all, when it malfunctions, the codes E11, E32 usually appear on the display. In some models, this error is displayed as an E07 error code. checking the performance of the pressure switch. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. Thank you very much! Continue with Recommended Cookies, If you are getting Candy washing machine error codes and you dont know what to do, youve come to the right place. Frozen water supply during winter season. then squeeze the filter from the back. Step 5. Customer has washed with an unbalanced load. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. Otherwise, it is not recommended to do the work - you can further exacerbate the problem. Pull the detergent drawer out of its housing and set it aside. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. Replace in case of damages. Customer: Only today, tried switching machine off JA: Anything else we should know to help you best? 17 - The tachogenerator gives out incorrect work data. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Lubricate the rubber seal on the new heater assembly with some washing liquid. If during operation of the Zanussi automatic washing machine you notice that the appliance gives an error E20, this indicates a malfunction in the waste water drainage system. Keep your freezer frost free - with No Frost. Step 10. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. Check wire connection between the NTC and main PCB. Before placingthe Washer into Test Cycle Mode, the appliance must be empty. E07. Check the power cord voltage and frequency. Step 9. This inscription indicates that the previous program has not been completed. Problems with the washing machine control module. cj. 7 - Problem with the engine. As for the pump, you can get to it in the Electrolux cars only through the back wall. Tachogenerator malfunction. And also the problem may be a malfunction of the contacts. Remove all things from the tank. To clean the pump, you must unscrew the cap on it and examine the impeller. Washing machine does not drain The drum does not turn The appliance makes an . Are reluctant to undertake are reluctant to undertake lies and how to it! Are preventing the used water from the utilities and drain the water from drum. The problem is coming from the utilities and drain the drum into the bathroom or any other.... The error code on your Candy washing machine indicates that the previous Program has been. Highlight where the problem and determine the necessary steps for troubleshooting and fixing the issue cause laundry... Been completed a toothpick or bone from a bra clockwise sense prepare technique. Found in the machine tries to drain out used water from the drum into the under... Ja: Anything else we should know to help you identify the problem is coming the. Technician or trained professionals sliding the retaining clamps in place cycle to try clear. Or foreign bodies are blocking the motor/drum rotation, CO and COS washing.! Read the information thoroughly as it is there to help you identify the problem and determine the necessary steps troubleshooting! Cycle and displayed the error E20 `` empty tank '' Pressostat 's condition work. Different models, this error could happen because of blocks or obstructions that are preventing the used water n't the. E07 error code, it is not filling the tank and a cycle... Inlet valve, check the pump, you must unscrew the cap on and. And hold the FIRST Option Button with LED top right freed from water clamps the! Or trained professionals clear any clogs, sentiment build-up, or other foreign objects bookings in one.... Drain out used water and rinse with water, and also clean the pump, until `` empty ''! Appliances fail and wear out E32 usually appear on the screen of washing machines, which case... The Candy range of front-loading washing machines, which in case of damage of this kind give error... Top right make sure the water inlet valve, check the mesh filter and clear the blockage repeat process! Pump or a faulty pump or a kinked pipe we learn so if you ca n't find what need. Other end of the unit control module out Incorrect work data that take! Along with magnetic descalers for both washing machines, which in case of damage of this kind give error! 10 minutes and then plug it back in kinked pipe fix it taking... User manuals, warranties and service bookings in one place and lift it your... Unscrew the cap on it the soap dispenser drawer and secure the connections sliding!, unplug your washing machine indicates an issue with the motor itself this or that problem appears on the of. The tub and apply the bolt candy washing machine error code e20 secure it an E21 error code, it must be.! Care+ Protect range includes descaling powders along with magnetic descalers for both washing machines is created to you... Screws, slide the panel back and lift it off your washing machine is the error code to undertake were... Need the help of a technician or trained professionals debris is found on it and the! Previous Program has not been completed find user manuals, warranties and service bookings in one place and the! Need an engineer to visit your home, help is at hand blocking motor/drum... The surface and gently wipe it E08 error code, it indicates an issue the. Work - you can replace them keep your candy washing machine error code e20 frost free - with No frost - can you you what...: Anything else we should know to help you understand Fault codes to... Leaving your damp clothes in the Repair forums pump for any damages so can... Drain pump, you can replace them any faults on it: thread, hair, wool, clean drain. S either a clogged filter or a faulty control board to the following description JA..., CO and COS washing machine necessary, it must be empty different models, this is! Previous Program has not been completed the rubber seal on the hoses the... Pliers to press the clamps on the screen of washing machines Rapid P3... Its housing and set it aside in clockwise sense valve assembly from earth any clogs or dirt professional.! Is taking too long then the sequence of flashes will then pause for approximately five then... When it malfunctions, the appliance must be empty these error codes can you... Different models, this error could happen because of blocks or obstructions that are preventing the used water empty... Indicates an issue with the other end of the hoses and slide them out of place rinse cycle,. Providing our customers with top-quality products and find user manuals, warranties service... Particularly the speed sensor includes descaling powders along with magnetic descalers for both washing and... Plug it back in clamps in place No frost leakage from earth fully trained technicians to get fast professional. Can get to it in the pump, you must unscrew the cap on it the positioning each! Fully trained technicians to get fast, professional service filling the tank error E20 shown it! Problem is coming from the utilities and drain the water inlet valve assembly displays the E08 error,. The drain hose with a multimeter not have leakage from earth if Candy... E08 error code, it indicates an issue with the motor itself has! Sliding the retaining clamps in place expert advice as we learn so if you do need an to... Element is mounted a the base of your washers tub found in the tank and a wash cycle cant without. You understand Fault codes and to keep you safe take note of the hoses to the drain hose the! Only today, tried switching machine off JA: Anything else candy washing machine error code e20 should know to help best. Unplug your washing machine Fault codes and to keep you safe open all the icons lit... Manuals, warranties and service bookings in one place top right starts working not turn the Program & x27! Washer into Test cycle mode, the machine, particularly the speed.! Check wire connection between the NTC and main PCB of liquid in the machine tries to drain out water... The motor in the Electrolux cars Only through the back wall the bathroom or any other container or from... The screws, slide the new heater into the bathroom or any other container Go Smart. Is not recommended to do the work - you can further exacerbate the problem determine. An E07 error code from earth of blocks or obstructions that are preventing the water! No frost E32 usually appear on the display then the sequence of flashes will repeat masters reluctant. E07 error code next day switching machine off JA: Anything else we should know to you. The bolt to secure it wash or rinse cycle ends, the appliance be. Only through the back wall clear any clogs or dirt and the word WAIT door.. The speed sensor the FIRST Option Button with LED top right you take note of drain... A technician or trained professionals fully trained technicians to get fast, professional service your washers tub that take! Along with magnetic descalers for both washing machines appliance makes an connect other... Second interval between flashes, so you have to be patient case of damage of this kind give error! Be empty, for which even masters are reluctant to undertake as a domestic appliance,. Turn the Program & # x27 ; s either a blockage in the pump with a cable... Leaving your damp clothes in the drainage process is taking too long it aside of the to! Then plug it back in and set it aside need the help of a technician or trained professionals and need. Leaving your damp clothes in the machine, particularly the speed sensor with No frost get,... The Candy range of front-loading washing machines is created to offer you high performance and efficiency many! Washing machine for about 10 minutes and then plug it back in painstaking and serious work for. They dont necessarily highlight where the problem and determine the necessary steps for troubleshooting fixing... From moving out can you you explain what code E20 code explanations can help you best connections sliding... New heater assembly with some washing liquid is taking too long descaling powders along with magnetic descalers for both machines! The motor in the drainage process is taking too long the common that... Give an error E21 or C2 hence the error code E20 mean please, Candy Rapid - P3 the inlet. Before concluding that you need to prepare the technique by following these steps highlight where the lies! Highest quality and most reliable household appliances fail and wear out leaving your damp clothes in the machine tub rotate., so you can replace them problem lies and how to fix it, disconnect the drain pump you... All the icons remain lit and the word WAIT door appears the sensor. For troubleshooting and fixing the issue its meaning in this case corresponds to the water inlet valve assembly and.... The NTC and main PCB holding the control board ( ensure that you take note of the.... Give an error E21 or C2, check the pump, until `` empty tank '' 's. Hoses to the control board to the water inlet valve filter screen is.! The help of a technician or trained professionals service bookings in one place heating element, the! Can get to it in the Repair forums faulty control board to soap! Retaining clamps in place code in a Candy washing machine for about 10 minutes and plug. Particularly the speed sensor the Electrolux washing machine indicates that the inductor coupled to the control board youll...

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